What happens on a free DentalMastery strategy call?
Short answer: A free DentalMastery strategy call is a discussion about your practice's local visibility, patient enquiries and reception capacity. We look at your local opportunity, your enquiry journey and your next priorities. Any proposal that follows sets out scope, agency fees and advertising budgets in pounds before you commit to anything.
If you run a private or mixed NHS and private practice in the UK and are weighing up outside help with marketing, the strategy call is where a conversation with us starts. This guide explains what we cover, what is worth having to hand, what you should not send us, and what happens afterwards, so you can decide whether the call is worth your time.
Who is the strategy call for?
The call is for owners and managers of UK private practices and mixed NHS and private practices. It suits a practice that wants more relevant enquiries for treatments it has capacity to provide, or that suspects enquiries are being lost between the website and reception. We explore your priorities and agree practical next steps together.
What do we cover on the call?
We cover three areas, set out on our strategy call page:
| Area | What we discuss |
|---|---|
| Your local opportunity | The treatments you want to promote, the area you serve, how patients find your practice today, your appointment capacity and your local competition |
| Your enquiry journey | The route from your website to reception and your treatment co-ordinator, and where clearer information, faster responses or simpler booking could help |
| Your next priorities | What to investigate next and which measures matter to your practice |
Capacity matters because a campaign for a treatment with no available consultations creates work for reception without helping patients. Our services are planned around the treatments you provide, your catchment area and the appointments your team can support.
What should you have to hand?
Have your priorities, your website address and an idea of the appointments your team can support. If you book through the form, it also asks, optionally, for:
- Your practice type and size.
- Your current monthly marketing spend.
- Your biggest growth challenge.
- When you would like to start.
None of these is required.
What should you not share?
Do not share patient information or clinical records, either in the form or on the call. Use your business contact details. We need to understand how enquiries reach your practice, not who your patients are.
What happens after the call?
After the call we agree what to investigate next and which measures matter to you. If you then ask for a proposal, it sets out the scope, agency fees and advertising budgets in pounds. It separates agency fees, advertising spend and software charges, and states the VAT treatment before you commit. We agree the scope, budget and measures before any work begins.
If the discussion turns to connecting enquiry software, we check compatibility with your existing systems before proposing an integration. Our enquiry solutions page explains how we approach the journey from first enquiry to consultation.
What will we not promise?
We will not promise search positions, rankings or patient numbers, because nobody can guarantee them. What we can agree with you are the measures we report against, such as relevant enquiries and booked consultations.
If an AI assistant forms part of an agreed solution, it must say that it is an AI assistant. It does not diagnose or decide clinical suitability; those questions go to your dental team.
How do you book a call?
You can tell us about your practice through the form on the strategy call page, or choose a time in our booking calendar. When you pick a slot, check the time zone shown in the calendar first.
Book a free strategy call when you are ready to talk through your practice's priorities.
